Take the next step in your career with a Certificate IV in Small Business Management. This qualification gives students the skills and knowledge they need to respond to a range of situations and analyse and evaluate information from a variety of sources. From finances and marketing to legal and risk management, take charge of your small business today.


Certificate IV

Study pathways:
After achieving this qualification candidates may undertake a qualification in a specialist area within this Training Package such as marketing, management, human resources.

Career pathways:
■ Small Business Manager
■ Owner Operator
■ Consultancy Small Business Manager
■ Franchisee
■ Store Manager

Start date:
Any time

Self-paced (maximum of 12 months)

Delivery mode:


Entry requirements:
No entry requirements for this qualification.

Assessment methods:
Assessment methods include observation, demonstration, questioning, workplace project, assignments, portfolio, third party evidence and case studies.

Australian Management Academy (RTO No. 21621)

Full Fee For Service

Refer to the Course Fees page

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Course Details

What you’ll learn
This course will provide you the knowledge and skills on how to effectively manage new or growing business. It is suited for those who already operate or are intending to operate a small business and is useful for anyone who would benefit from entrepreneurial skills.



Students must complete 10 units to achieve this qualification: 4 core units and 6 elective units.

Core units:

Unit Code Unit Title
BSBMGT401A Show leadership in the workplace
BSBMGT402A Implement operational plan
BSBWHS401A Implement and monitor WHS policies, procedures and programs to meet legislative requirements
BSBWOR402A Promote team effectiveness

 Elective units:

Unit Code Unit Title
BSBCUS402B Address customer needs
BSBPMG522A Undertake project work
BSBCUS401B Coordinate implementation of customer service strategies
BSBINN301A Promote innovation in a team environment
BSBRSK401A Identify risk and apply risk management processes
BSBWOR404B Develop work priorities

The course unit selection represents a reduced suite of elective unit options that have been selected and offered by AMA – this may not include the full elective suite of options available under the national qualification packaging rules.


Nationally recognised training

Online training – study anywhere

Self-paced learning

Get in touch to find out more about this course.